All the latest from LiveBuzz
The LiveBuzz Group’s “Service First” strategy results in record quarter for new clients and reappointments.
The LiveBuzz Group, one of Europe’s largest independent suppliers of registration, website and data services to the Trade Organiser community has enjoyed an impressive run of new client wins and important retentions following competitive retenders.
In 2018 LiveBuzz made a strategic decision to totally focus on client retention and service. In-bound queries are dealt with by an experienced team, but the majority of leads come from word of mouth within the organiser community.
In the past...
Global Ambitions: The LiveBuzz Group launches LiveBuzz Asia with a new office in Singapore
The LiveBuzz Group, has expanded its global operations with the opening of a new business and office in Singapore.
LiveBuzz Asia is based at the Suntec Exhibition Centre in the centre of the city and will continue to provide event booking systems, lead retrieval and data management together with specialist websites for exhibition and conference organisers.
Emma Eveleigh, joint managing director of LiveBuzz, comments; “Singapore has world class events at the Suntec, Marina Bay Sands Expo and...
“Quality First” strategy leads to client wins and team expansion for LiveBuzz
At the start of 2018 LiveBuzz implemented its “quality first” strategy with and emphasis on client retention and acquisition of “quality clients”. By quality clients LiveBuzz refers to organisers that value the expertise and technical capabilities that LiveBuzz offers. Equally trade organisers who realise that sometimes investing in quality core services often yield greater value and show profits.
Following this “Quality First” strategy LiveBuzz’s retention rate for 2018 is at a company record of 98%. A success rate...
LiveBuzz to Partner AEO in 2018
Association of Event Organisers (the AEO) has once again teamed up with award winning Event Registration, Event Websites and Event Staffing company, LiveBuzz.
LiveBuzz will be providing staffing at the upcoming AEO Excellence Awards, which takes place at Grosvenor House on the 15thJune and celebrates its 25thanniversary. They will also be the official Registration Partner on the FaceTime Exhibitor Masterclasses in 2018.
Chris Skeith, chief executive, of AEO says: “Delivering an exceptional event experience is of paramount importance to us and wouldn’t be possible without...
LiveBuzz named “Event Tech of the Year” and “Best Supplier to Organisers” at prestigious EN Awards
Event tech firm LiveBuzz have scooped two prestigious awards at the EN awards 2018, “Event Tech of the Year” and “Best Supplier to Organisers”. The 12th edition of the EN Awards took place at Battersea Evolution and hosted hundreds of leading organisers and suppliers from across the globe to celebrate their achievements in 2017.
LiveBuzz have been on a tremendous trajectory since their inception in 2011 and have established themselves as a major player in...
LiveBuzz’s technology stacks up for Fresh Montgomery as 4 year partnership announced
Following an extensive and competitive review of their system and suppliers, Fresh Montgomery have announced a four year partnership with leading events technology company LiveBuzz. LiveBuzz will deliver a broad range of services for Fresh Montgomery across their entire portfolio, including registration services, data management, events websites and data integration.
Fresh Montgomery (part of the Montgomery Group) specialises in the food, drink and hospitality sectors and includes many famous exhibitions such as IFE, Hotelympia, The Independent Hotel Show,...
MA Exhibitions Deepens Partnership with LiveBuzz across expansive Events Portfolio
MA Exhibitions, the multi-award winning exhibitions arm of media company Mark Allen Group (MAG), have re-appointed LiveBuzz as the exclusive registration partner, across their expanding exhibition portfolio.
As part of a successful partnership LiveBuzz provided MA Exhibitions with a range of services in 2017, including the provision of event registration services, exhibitor services and event staffing.
2017 proved an incredibly successful year for MA Exhibitions whose dual pronged growth strategy of new show launch and acquisition continued to pay dividends. In...
Keeping FIT with supportive exhibitors
When the recent 2017 FIT Show at the NEC recorded a 17% increase in visitor numbers compared to 2016, it came as no surprise to some.
The fact the show had moved from Telford to the NEC this year already suggested that this was a show on a definite growth curve. However, behind the scenes, a proactive and enterprising drive to attract more visitors, involving both the organiser (FIT Events) and their exhibitors, had a significant impact on the final attendee numbers.
Using a tool which...
LiveBuzz deepens partnership with Mash Media on International Confex, Event Production Show (EPS) and Office 2018
LiveBuzz has entered into a deeper partnership with Mash Media to provide a fully integrated suite of services, including social advocate marketing, event website, registration, digital meeting planning and staffing services to its trio of co-located shows – Confex, EPS and Office* - in February 2018.
The announcement means that LiveBuzz has now supported the Mash Media trio for four consecutive years. However, in 2018 LiveBuzz will be deploying a powerful new software solution...
LiveBuzz launches game-changing email personalisation tool
Highly personalised emails, sent to potentially hundreds of different audience segments, are now just a click away for event organisers, thanks to LiveBuzz’s sophisticated new Dynamic Email Builder tool.
The tool allows organisers to build their email in modular form and to determine which sections of the email are seen by which segments of their target audience. In addition, using the email builder requires no coding knowledge, making it far more user-friendly than the previous email builder.
The tool, which has been in development for...
A day An event in the life of... a Leads Capture Executive
Introducing Richard Wareing
I’m a salesman so I’m never happier than when I’m talking to people, trying to promote a product or service. Happily, most of my days at LiveBuzz are spent that way.
As part of the five-strong Exhibitor Services team, my job is to ensure that exhibitors at our events get as much as they possibly can from their presence at a show. In my case, that often means talking up the advantages of the...
A day An event in the life of... a Client Relationship Manager
Introducing Sandra Francius
Just as the organisers and my LiveBuzz colleagues are winding down after an event, that’s when I start to get busy. It’s my job to focus on the following year’s event. That means being involved with the post-show debrief but with one eye on kick-starting the negotiations over rebooking the event for next year.
Thankfully, our retention rates at LiveBuzz are sky high so those rebooking discussions rarely seem to be too fraught. Nevertheless,...
Tomorrow’s high flyers picked out with release of the latest EN 30/30
The rising stars of the events industry have been revealed after Exhibition News announced its list of the newest recruits to its ’Thirty Under 30’ group.
Now into its third year, the intention of the EN 30/30 is to highlight the leading talents who seem set to play a big part in the future of the industry.
LiveBuzz, the leading event registration, website and staffing provider, is a key supporter of this initiative and has sponsored the initiative for...
LiveBuzz steps up to the crease as lead sponsor of Sticky Wicket 2017
Businesses from across the events and exhibition industry will again be donning their cricket whites next month in order to raise money for charity. The eleventh edition of the industry’s ever-popular Sticky Wicket tournament will take place in Regents Park, with all the proceeds going to the Lord's Taverners.
LiveBuzz, the leading event registration, website and staffing provider, is sponsoring the event for the first time. After an intense day’s competition in Regent’s Park on July 12th,...
Organisers and owners: it’s time to talk
(by Chris Hartley, Commercial Director at LiveBuzz)
Venue operators up and down the country have something of an image problem within the industry, I believe. It’s an unfortunate situation which I think stems from a commonly held characterisation of them as being inflexible, expensive and unwilling to go the extra mile.
The problem is that I believe this to be an out-of-date – and unfair – characterisation; one which could be resolved if venue operators and event organisers simply talked a bit more often.
LiveBuzz takes another step closer to Capacity
LiveBuzz, the leading event registration, website and staffing provider, has further strengthened its position in the conference market by becoming the official registration supplier to the Capacity Europe conference on a two year deal.
Capacity Europe is aimed at senior decision makers in the telecommunications industry. It is part of an extensive stable of similar events operated worldwide by Capacity Conferences, a division of EuroMoney Global. This year’s Europe event takes place at The Intercontinental London from October 24-26. It is expected to attract...
A day An event in the life of... a Technical Manager
Introducing Rob Nuca
Typically, my involvement with an event can span two to three months, which is why I’m always working on several at any time during the year. Periods of intense activity, followed (hopefully!) by calmer periods of monitoring and maintenance – that’s the rhythm I often find myself working to.
Having studied engineering at home in Romania and then software development over here for my Masters, I assumed I’d be destined to work in a room...
Non-negotiable pieces of advice
With nearly 20 years of experience in the events industry, Sam Corbett knows what it takes to run a good event. As LiveBuzz’s Operations Manager, he’s never shy of offering up his pearls of wisdom. We managed to pin him down to just five though. Want to know the fundamental principles of running a great event? Then read on…..
Never forget: register – badge – attend
The mechanics of visitor registration may be complex but the overarching aim is very simple. Register visitors, give them a badge,...
Beware the speculator; when did we become so popular?
(by Justin Craig, Joint Managing Director at LiveBuzz)
Recently, I’ve been receiving more and more speculative approaches from venture capitalists (VC) interested in taking a stake in our business. Maybe I should be flattered. Increasingly however, these calls are giving me cause for concern regarding how our industry risks becoming the latest plaything for the investment community, full of new companies geared for rapid build and exit and not focused on client needs.
I don’t quite know how or when the events...
Connectivity please but not at the expense of our individuality
Three exhibitions, co-located under the same roof at the NEC. Three separate websites promoting the three events but in a consistent design style. Information from each of the three to be available on the other two websites – and all done in a consistent fashion which didn’t dilute each exhibition’s carefully constructed brand.
At its crudest level, that was the web design brief for the trio of William Reed exhibitions (National Convenience Show; The Forecourt Show; and the Farm Shop...
Exhibitors leaving too much to chance
(by Chris Hartley, Commercial Director at LiveBuzz)
Too many exhibitors fail to fully capitalise on the investment they make when signing up to take space at an event. In my experience, there are several reasons for this, one of which is how the relationship between event organiser and exhibitor is typically a transactional one, focused almost exclusively on the process of getting an exhibitor to sign on the dotted line.
Too little attention is paid to what comes next; getting the most out of an...
LiveBuzz scoops top EN prize for the second time
LiveBuzz once again claimed the ‘Best Supplier to Organisers’ trophy at last week’s Exhibition News Awards. The prestigious award returns to the Coventry-based firm four years after it won for the first time.
With over 1100 industry professionals crammed into ExCel London, and with 22 awards up for grabs, this was a night for celebrating the finest achievements of the events industry.
In making their decision, the awards judges recognised the near non-stop growth which LiveBuzz has experienced...
Know when to call off the SEO search
(by James Moffat, Head of Web at LiveBuzz)
Search Engine Optimisation (SEO) considerations have now reached the point where they risk distracting event organisers from what really matters regarding their show websites.
Most of the essential SEO work is now done as a matter of course when designing event sites. Everything else, in my opinion, is little more than fiddling at the fringe. The gains it can deliver are miniscule at best. My advice to any organiser is to focus on – and put...
Over two dozen new additions to the LiveBuzz roster for 2017
LiveBuzz, the leading event registration, website and staffing provider, has added a further 26 exhibitions and conferences to its client roster in what is already shaping up to be a stellar 2017.
Included in the list of new additions is Haymarket's Cereals show, the UK's leading arable farming show. The annual transformation of an arable site into a large-scale event site presents a range of unique technical and logistical challenges as 24,000 farmers descend on the venue - a...
More staff appointments as LiveBuzz growth story continues
LiveBuzz, the award-winning event registration, website and staffing provider, continues to grow in 2017, with a raft of new appointments having increased the size of its workforce by over 10% in just four months.
The two most recent recruits, Jaimee Le Resche and Erika Dean, both joined the company in March. Their appointments, coming hard on the heels of the arrivals of Nadim Islam, James Mills and Kristian Philips in December and January, have swelled the LiveBuzz ranks to 45 people, spread...
MA Exhibitions Appoints LiveBuzz across Events Portfolio
MA Exhibitions, the exhibitions arm of media company Mark Allen Group (MAG), have appointed LiveBuzz as the exclusive registration partner, across their entire exhibition portfolio.
As part of the working partnership LiveBuzz will provide MA Exhibitions with a range of services, including the provision of event registration services, exhibitor services and event staffing.
In the past three years MA Exhibitions has delivered explosive growth through a dual strategy of new show launch and acquisition. Only last month they announced the Dental Showcase from the...
LiveBuzz appointed official registration partner to the AEO
The AEO is delighted to announce that LiveBuzz has been appointed as the official and exclusive registration partner of the association for 2017. The partnership will include the provision of event registration services, data management and event staffing.
LiveBuzz and the AEO will also work together at a more strategic level on initiatives that will add value to AEO members, including research projects and white papers that deliver insight into visitor attendance and engagement. The first AEO event which LiveBuzz will be...
LiveBuzz registration creates Buzz for Centaur Media’s Festival of Marketing Event
LiveBuzz, award winning event registration, website and staffing provider delivered event registration for Centaur’s flagship marketing event, Festival of Marketing which took place from 5th & 6th October at Tobacco Dock.
Festival of Marketing is a unique experience where many thousands of senior marketers attend what is one of the largest global events dedicated to brand marketers.
Chris Hartley, Commercial Director at LiveBuzz, commented: “We were delighted to be appointed to manage event registration and event staffing for this event....
LiveBuzz wins several new conference clients in 2016
2016 has seen LiveBuzz, an award winning event registration; website and staffing provider land several new contracts to deliver registration solutions for leading UK conference organisers.
The first half of 2016 has seen LiveBuzz work with new clients including: The NHS Confederation Annual Conference at Manchester Central, Renewable UK’s International Conference on Ocean Energy at the E.I.C.C, and also their Global Offshore Wind Conference also at Manchester Central.
Chris Hartley, Commercial Director at LiveBuzz said “LiveBuzz is well known for delivering registration solutions for many leading trade exhibitions. The...
LiveBuzz - we don't quit when the going get's tough.
I've got something to tell you, I've got something to say, LiveBuzz put a team in motion and they let nothing stand in their way.
On the Saturday 20th August, fourteen "LiveBuzzers" attacked the infamous Tough Mudder South West. The treacherous course is billed as a "a mind-bending combination of large grassy hills, dense dark forest and quicksand-like mud".
LiveBuzz's objective was to take the team beyond their comfort zone and show that by working together and using our...
LiveBuzz Launches Innovation Lab
LiveBuzz has announced the creation of an Innovation Lab, which will focus on digital innovation in a move to position itself as a global thought leader and forerunner of added value digital services. As well as the creative evolution of event technology the team will provide insight and thought leadership to the Global MICE sector.
Since its inception in 2011, the LiveBuzz group has grown to a team in excess of 50 full time staff and achieved exceptional year on year growth and now boasts a...
LiveBuzz strengthens team following five new appointments at its head office in Coventry.
Mark Bucknall joins the LiveBuzz Web Development team. Following the launch of LiveBuzz's Event Website business in 2012, we've developed websites for many of our clients who recognise the power of our integrated registration and website offering. To continue to support this growth Mark Bucknall joins the team as Creative Web Developer. Mark comes with a wealth of experience in the design and SEO sector.
Michelle Timms joins our Exhibitor Services team as Exhibitor Services Executive, the...
LiveBuzz wins contract to deliver trade registration for Haymarket's flagship Autosport International Show 12th & 13th January 2017, NEC Birmingham.
LiveBuzz, award winning event registration, website and staffing provider has won the contract to manage the registration for Autosport International's trade-only days taking place at the NEC, Birmingham in January 2017.
Featuring every level of Motor Racing - from Karting to Formula 1 - the show brings together the world of motorsport under one roof.
Chris Hartley, Commercial Director at LiveBuzz commented "We're delighted to be working on delivering the trade...
LiveBuzz has been named as the exclusive preferred supplier of registration, website and staffing services to the Business Design Centre.
Chris Hartley, Sales Director of LiveBuzz said: "This is another significant win for LiveBuzz, confirming our continuing high profile as a leading provider of registration solutions to the UK events industry. It’s a great opportunity for us to work alongside such a well-established and trusted brand as the Business Design Centre one of London’s most popular conference and exhibition venues.
Max Bull, Venue Sales Director of the BDC commented “We...
LiveBuzz named as Category Sponsor for Best Overseas Trade Show at this year’s AEO Excellence Awards
LiveBuzz, a leading provider of event registration, website and staffing solutions is to be the sponsor of the Best Overseas Trade Show category at the 2016 AEO Excellence Awards.
Chris Skeith, Chief Executive of the AEO, said “LiveBuzz is a member of our sister association ESSA and delivers registration and website solutions to several AEO members. We’re therefore delighted that they will be sponsoring this important category at the AEO Excellence Awards this...
Ricoh Arena appoints LiveBuzz as preferred supplier for event registration and staffing services
Ricoh Arena has appointed award winning event registration, websites and staffing provider LiveBuzz as the exclusive preferred supplier to its growing conference and exhibition business. LiveBuzz, with its head office just 10 minutes from Ricoh Arena has been supplying registration services to several leading exhibitions and conferences taking place at the Ricoh Arena.
Andy Cox, Head of Event Services at Ricoh Arena said: “We believe LiveBuzz has the credentials and experience to help our event organiser clients...
LiveBuzz scores contract to deliver event registration for Sports Show 25th – 26th June, NEC Birmingham.
LiveBuzz, award winning event registration, website and staffing provider has won the contract to manage registration for the inaugural Sports Show taking place at the NEC, Birmingham this June.
The Sports Show brings together over 35 different sports, well known sporting heroes and major international governing bodies – all under one roof at the NEC Birmingham. With an anticipated 60,000 visitors Sports Show gives families a chance to try a range of “have a...