Onsite Technical Manager

: 20 September 2024

Coventry, West Midlands | Full-Time

Are you a tech-savvy event enthusiast who thrives under pressure? We're looking for an Onsite Technical Manager who can lead the charge, keep things running smoothly, and deliver exceptional event experiences. If you enjoy a dynamic environment and making quick, informed decisions, this role is perfect for you!

Key Responsibilities

Lead the Charge: Manage onsite registration for events of all sizes, from intimate conferences to massive 80,000+ attendee gatherings.
Be the Go-To Person: Serve as the main onsite contact for clients, ensuring everything runs like clockwork.
Tech Operations: Set up, operate, and break down registration equipment with ease.
Problem Solver: Quickly troubleshoot technical issues to keep things on track.
Customer Care: Build strong client relationships and deliver top-notch service.
Crowd Management: Oversee entrance and queue operations to ensure a smooth flow of attendees.
Event Expertise: Advise clients on best practices to enhance the onsite experience.
Quick Study: Quickly get up to speed on the event industry and our services.
Adapt on the Fly: Thrive in a fast-paced, ever-changing environment.

What You Bring

Strong Communicator: You’re skilled at clear, effective communication and keeping everyone in the loop.
Technical Know-How: Experience in hardware setup and configuration is essential.
Microsoft Proficiency: Familiarity with Microsoft products is a plus.
Proven Leader: You’ve led teams in high-pressure situations and know how to get the best results.
Organised & Efficient: You excel at juggling multiple tasks and meeting deadlines.
Quick Learner: You pick up new processes and technologies quickly.
Cool Under Pressure: You stay calm and focused, even in the most dynamic environments.
Ready to Travel: A full UK driving license and flexibility to travel are required.
Have a Flexible approach to working hours: Not every day is a 9-5 day.

Who You Are

Analytical & Solution-Oriented: You approach problems methodically and focus on solutions.
Proactive Problem Solver: You’re the sort of person who solves a problem before it happens regardless of what it takes to do so.
Detail-Focused: You’re thorough and take pride in getting the details right.
Team Player & Leader: You work well with others but aren’t afraid to take the lead when needed.
Process-Driven: You appreciate structure and follow processes diligently.
Time-Savvy: You manage your time effectively and meet deadlines consistently.
Flexible & Positive: You’re adaptable, enjoy challenges, and maintain a positive attitude.
Customer-Focused: You’re dedicated to delivering exceptional service and exceeding client expectations.

This role involves traveling across the UK, with the flexibility to stay onsite for events. There may also be opportunities for international travel.

About LiveBuzz

LiveBuzz is an award-winning provider of Event Registration, Event Websites and Event Staffing.

LiveBuzz makes the professional lives of Event Organisers and Event Marketing Managers better. Our parent company is SeeTickets and LiveBuzz is in an excellent position for growth and can offer the right candidate an exciting career.

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